Introduction to RyExport

an independent exporter for Ryver

Export Tasks, Topics and Chats from your Ryver organisation:

• Archive your Ryver.com data for peace of mind
• Share project status or finished projects with your clients
• Protect your data from malicious users or accidental deletion
• Read and search documentation offline
• Extract data to assist with data-mining, auditing and SOX compliance

RyExport is independent

• This is an independent application and is not affiliated to, or endorsed, by Ryver
• It only uses publicly available APIs to export data
• It does not restore data into Ryver - the process is one-way only
• It does not provide a way to move your data to another service
• It does not export all types of data - see below for exclusions

RyExport is secure

• RyExport only connects to Ryver.com and does not share any data with any other person or service
• All processing happens on your own computer so only your local data protection regulations apply
• You can chose to login using your Ryver username and password, or using active session cookies from a browser
• For added peace of mind the source code can be purchased separately allowing you to inspect or build the application yourself

What is exported?

Channels and Spaces

• Teams
  • Tasks
  • Topics
  • Chats
• Forums
  • Tasks
  • Topics
  • Chats
• Entities
  • Users
  • Integrations
  • Team members
  • Watches
  • ... and more

Only data which you have permission to view can be exported.

Main attributes which are exported:

• Title
• Description
• Comments on topics and tasks
• Attachments
• Embedded images
• Subtasks
• Subtask completed states
• Categories
• Tags
• Reactions
• Created and modified dates
• Sticky flag
• Assignees

What is excluded from the export?

• Archived topics and tasks
• Workflow Automation configuration and rules (Ryver have discontinued this feature)

Private user data is excluded to avoid revealing personal information

• Private direct chats (DMs) between team members
• Private topics created directly between team members
• Personal Task Boards
• Read/unread status
• Reminders
• Calls data
• Notifications

Export formats

• JSON
  • Raw data from the Ryver API is exported directly to JSON files
  • These could be processed by other applications or tools
  • Data is chunked into multiple pages to prevent files becoming too large
• HTML
  • Key fields from the Ryver data are converted to HTML pages
  • This renders your tasks, topics and chats as human readable pages for easy viewing
  • Each team and forum has its own folder so you can search them, package them up to share them with clients, or archive them when a project is complete
• Zip
  • Optionally all JSON and HTML files can be zipped after exporting

Helping you with SOX compliance

The Sarbanes-Oxley Act mandates the preservation and safe-keeping of electronic documentation. RyExport can help you with SOX compliance by providing a way to extract data from Ryver.com. With many teams using Ryver.com to replace emails, the archiving of conversations in Ryver teams and forums is essential.

RyExport will extract key data from Ryver for SOX or audit archives. After extraction you will need to move the files produced by RyExport to a centralised SOX compliant tamper-proof and encrypted data store for retention.

The data extracted by RyExport can also be used for auditing, data-mining, eDiscovery, searching, and analysis.

What is not shown in the HTML version of the export?

The following fields are included in the exported JSON but are not rendered in the HTML pages.

• Topic fields:
  • Subscriptions
  • Permissions
  • Creation source
  • Modification source
  • Reaction usernames
  • Usernames of the people who created, modified or replied
• Task fields:
  • Subscriptions
  • Permissions
  • Reaction usernames
  • Chat transcript
  • Completion state (only included for subtasks)
  • Tag colours (tags are listed by name)
• Category fields:
  • Creation date
  • Creation user
  • Keywords
  • Category type
• Space fields:
  • Creation date
  • Creation user
  • Permissions

Help and feedback

• For more information and support please visit utilitysoftware.store
• Please send any questions or requests to help@utilitysoftware.store

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